📍 Harley Street, London 020 7946 0821 ✉ care@medicine-today.co.uk
Urgent symptoms? Call emergency services
Patient pathway

A clear route from first concern to practical care plan.

Families often contact us when something has changed: a fall, confusion, medication concern, repeated admissions, declining confidence, or uncertainty about care. The pathway turns that concern into structured action.

How the pathway works

1. Initial enquiry

The patient, family member, carer, GP, or care provider shares the main concern and preferred appointment format.

2. Clinical triage

The clinic reviews urgency, suitability, records needed, current medicines, and whether emergency care is more appropriate.

3. Preparation

Families are encouraged to bring medication lists, discharge summaries, recent letters, falls history, and a short timeline of changes.

4. Specialist assessment

The clinician reviews health, function, cognition, mood, mobility, nutrition, support, and risks relevant to the patient’s situation.

5. Care plan

A written plan explains findings, priorities, medication considerations, referrals, safety advice, and recommended next steps.

6. Follow-up

Further appointments may review progress, adjust recommendations, support families, and coordinate with existing professionals.

What to prepare before assessment

  • Current medication list, including over-the-counter medicines and supplements.
  • Recent hospital discharge letters, clinic letters, blood test results, or imaging reports where available.
  • Details of falls, confusion episodes, changes in mobility, appetite, continence, sleep, mood, or memory.
  • Names of the GP, regular consultants, community nurses, therapists, or care providers.
  • Questions or concerns from the patient, family, and carers.
Family members and carers are welcome when the patient agrees, especially where memory, safety, medicines, or future support are part of the concern.

Start the pathway